Thank you for subscribing to our services at Pani ai studio. Please review our refund and cancellation policies below.
We offer a free tier/trial period for you to evaluate our digital menu system. We highly encourage all restaurant owners to fully test the platform, generate menus, and understand the flow during this period before upgrading to a paid subscription.
Because of the digital nature of our service, and the server resources allocated immediately upon upgrade, we do not offer refunds for any paid subscription plans once the payment is successfully processed. Please ensure the product meets your needs during the trial.
You can cancel your subscription at any time from your account dashboard. Canceling means your subscription will not auto-renew at the end of the current billing cycle. You will continue to have access to premium features until your current billing period expires.
Exceptions to this policy may only be made in the rare event of a duplicate charge due to a technical error on our payment gateway. If this occurs, please contact our support team immediately at paniaistudio@gmail.com with your transaction IDs for a prompt resolution.
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